When you contact us, we collect the details you choose to share, such as your name, phone number, email address, service address, and information about your water leak concerns.
Our website may also collect basic technical information, including your IP address, browser type, device details, and pages viewed.
We use your information to respond to questions, arrange service, communicate about your request, and provide water leak detection services.
We may also use website information to maintain site performance, understand how visitors use our pages, and improve our communications.
Our website may use cookies or similar technologies to remember basic preferences and understand how visitors use the site.
You can adjust your browser settings to block or delete cookies. Some website features may not work as expected if you do.
We may use analytics or website tools provided by third parties to measure site traffic, improve website performance, or support our communications.
These providers may collect information through cookies or similar technologies under their own privacy policies. We do not control their privacy practices.
We do not sell your personal information. We may share information with service providers that help us operate our website, manage communications, or deliver services you request.
We may also disclose information when required by law, to protect our rights or safety, or to address fraud or security concerns.
We keep personal information for as long as needed to respond to your request, provide services, maintain business records, and meet legal obligations.
When information is no longer needed for these purposes, we take reasonable steps to delete or securely dispose of it.
We use reasonable safeguards designed to protect the information you share with us from unauthorized access, loss, or misuse.
No website or method of sending information over the internet is completely secure, so we cannot guarantee absolute security.
You can contact us to ask about personal information you have shared, request a correction, or ask us to delete it where applicable.
To make a privacy request, call us at (480) 863-9224. We may need to confirm your identity before responding.
Our website and services are intended for adults. We do not knowingly collect personal information directly from children under 13.
If you believe a child has shared personal information with us, contact us so we can review the request and take appropriate steps.
We may update this policy when our practices or legal requirements change. We will post the revised policy on this page and update the effective date.
Please review this page from time to time to stay informed about how we handle your information.